PICA ( Melbourne )
* Gates open: 6:00 PM
* Event concludes: 11:00 PM

Cockatoo Island ( Sydney )
* Gates open: 1:00 PM
* Event concludes: 10:30 PM

Search your email inbox for “Humanitix” and check your spam or junk folders. If you still can’t locate your ticket, contact us at events@casablancaevents.com.au for assistance.

Yes, all tickets are nominative. You must assign each ticket to the attendee’s full name. This can be done through the “Manage My Ticket” section on Humanitix.

PICA ( Melbourne )
We recommend using public transportation, rideshare services, or carpooling.
Specific directions and transportation options will be provided closer to the event date on our website and social media platforms.

Cockatoo Island (Sydney)
Boats to the island will depart from Wharf 3, King Street Wharf Darling Harbour every hour from 11:40 AM to 2:40 PM. Return trips will begin at 10:30 PM, following the conclusion of the event.
Please ensure you book your boat cruise in advance.

Transport Update for today:
We provide our own transportation and strongly encourage the use of the festival ferries to help prevent overcrowding on the public transport system.

*Public ferry services and water taxis are also available to travel to and from the island from Circular Quay very 30 minutes if needed. Please check the public transport schedule for further details..

No, re-entry is not permitted. Once you exit the festival grounds, you will not be allowed to re-enter.

Absolutely. The venue is equipped with accessible facilities, including designated viewing areas, restrooms, and entry points.
Please contact us in advance if you have specific accessibility needs.

For everyone’s safety, the following items are not allowed:

* Fireworks, flares, or explosives.
* Weapons or items resembling weapons.
* Skateboards, scooters, or similar devices.
* Professional recording equipment.
* Large backpacks or bags.
* Any item deemed dangerous or inappropriate by security staff.

All attendees will undergo security checks upon entry.

Yes, a variety of Latin-American cuisine vendors will be on-site, offering options including vegetarian, vegan, and gluten-free meals.
Beverages, including non-alcoholic and alcoholic options, will also be available.

The festival operates on a cashless system.
Credit and debit cards are accepted.

Attendees can enjoy:

* A main stage featuring live performances.
* Food and beverage stalls,
* Merchandise stands with official festival gear.
* Interactive brand activations and photo opportunities.

Minors aged 15 and above are permitted to attend the Sydney event; however, they must be accompanied by a responsible guardian at all times. Entry will only be granted upon presentation of a valid photo ID for both the minor and their accompanying guardian.